Moonshot Privacy Policy
Effective Date: October 11, 2018
Moonshot Pioneer and our affiliates (collectively, “Moonshot,” “we,” “us,” or “our”) care about your privacy. We are committed to maintaining your trust by protecting your Personal Information (as defined herein). This Privacy Policy (“Policy”) describes how Moonshot collects, uses, and discloses your Personal Information in connection with the use of our website (“Website”) or other service that refers to or links to the Policy, as well as any offline products, programs, courses, and services (collectively our “Services”).
1. DEFINITIONS
Personal Information. “Personal Information” is data that relates to you and can identify you as an individual, either on its own or in combination with other information. Personal Information does not include data that has been aggregated or made anonymous such that you can no longer be identified using any means reasonably available to us.
Meaning of “you.” In this Policy, “you” means anyone who uses our Services, websites, or apps.
2. INFORMATION COLLECTED
The Personal Information we collect and how we use that information depend on your relationship with us and the requirements of applicable law as described below.
We collect information:
Moonshot collects different types of Personal Information, depending on the Services you use and your relationship with us. We may collect the following categories of information, depending on the Services that you use:
Information from Third-Party Sources. We may obtain Personal Information about you from your company, organization, broker, or online host. We also may receive information about you from publicly and commercially available sources and other third parties as permitted by law. We combine this information with Personal Information or other information that we receive from or about you, where necessary to provide the Services you requested.
Google Analytics. We use Google Analytics to collect information about use of our Services. Google Analytics collects information such as how often users visit our Website, what pages they visit when they do so, and what other sites they used prior to coming to the Website. Google Analytics collects only the IP address assigned to you on the date that you visit the Website, not your name or other identifying information. This information is not combined with your Personal Information. You can learn more about how Google Analytics collects and processes data and opt-out options at http://www.google.com/policies/privacy/partners/.
Mobile Computing. Our Website and online resources are designed to be compatible with and used on mobile computing devices. If you use a mobile version of the Website, that information may be associated with your user account.
Anonymous and Aggregated Information
Moonshot may collect or generate anonymized and aggregated information from your use of the Website or Services. We use anonymized and aggregated information various ways, including to measure your interest in and use of portions or features of the Services. Anonymized or aggregated information is not Personal Information.
3. USE OF PERSONAL INFORMATION
How we use your Personal Information depends on your relationship with Moonshot. We generally use your Personal Information to provide you with our Website and Services or to contact you about our Services or promotions.
We ensure that we do not use your Personal Information in ways you would not expect by allowing you to opt out of receiving all such communications (unless they are solely related to the provision of our Services to you and have no marketing element) and, where required by applicable law, we will not send any such messages without your prior consent. Among other things, we use Personal Information to comply with financial reporting obligations, or court orders, warrants, or subpoenas in accordance with applicable law. Where permitted by applicable law, you have the right to object to our uses of your Personal Information.
4. SHARING OF PERSONAL INFORMATION
We disclose your Personal Information in limited circumstances to third parties in order to provide our Services and to improve ways of working in our community. Where required by applicable law, we will only share your Personal Information with particular third parties with your consent.
Service Providers. Moonshot relies on third-party service providers to perform a variety of services on our behalf, and we take steps to ensure that they act only in line with our instructions and on our behalf, or otherwise to use Personal Information as described in this Policy.
Other Parties If Required by Law or Necessary. There may be instances when we disclose your Personal Information to other parties to provide you with the Services that you or your company or organization request, or to auditors or consultants; to comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement; to detect, limit, and prevent fraud, or verify and enforce compliance with our policies; or to protect our rights, property, and safety or that of any of our business partners, members or employees; and where otherwise required by law. We share Personal Information in this way either to comply with applicable legal obligations or to meet our legitimate interests in protecting our business, including from fraud and legal claims.
Consented Sharing to Other Third-Party Partners. We may request your consent to share Personal Information about you with certain third parties so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. With your consent, we also use and publicize your name, likeness, and other personal characteristics and private information for advertising, promotion, and other commercial and business purposes.
Research/Surveys. We may provide your Personal Information to our service providers to perform research via surveys on our behalf. Participation is voluntary, and we will use the information that we collect for research and reporting purposes and to help us to improve the quality of our Website and Services. If you participate in a survey, your responses will be used along with those of other participants.
Public Forums. Moonshot may make member networks, chat rooms, forums, or other groups available to users. Remember that anyone can read, collect, or use your postings on a network or forum or in a chat room or group. Moonshot is not responsible for any unauthorized third party’s use of information that you disclose online.
Social Media. We are active on social media (e.g., Instagram, Twitter, Facebook) and share information, images, and video with the public through unaffiliated external social media sites. We encourage you to read their policies. Remember that social media sites are public, which means that anyone can see your posts, and your posts may even show up in search engine results. Moonshot reserves the right to edit comments posted on its own social media pages and may delete a comment from our page on a social media site if it, for example, does not relate to the post, promotes a commercial product or service, uses obscene, threatening, or harassing language, or if it is a personal attack or hate speech that targets or disparages any ethnic, racial, age, or religious group (or other legally protected group), or if it advocates illegal activity or violates copyright laws.
5. RIGHTS IN YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE, AND RESTRICTION
We value your rights to your data. In accordance with applicable law, you may have the right to (i) request confirmation of whether we store, use, or share any of your Personal Information; (ii) obtain access to or a copy of your Personal Information; (iii) receive an electronic copy of Personal Information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) restrict our uses of your Personal Information or, as described above, object to those uses; (v) seek correction of inaccurate, untrue, or incomplete Personal Information; or (vi) request erasure of Personal Information held about you by Moonshot, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us at the email or physical addresses set out in SectionHeader 10 below.
We will process such requests in accordance with local laws. To protect your privacy, Moonshot will take steps to verify your identity before granting access or making any changes to your Personal Information.
6. OPT-OUT
You have the right to opt out of certain uses and disclosures of your Personal Information, as set out in this Policy, and in specific circumstances, for example related to direct marketing.
Sensitive Personal Information
Where you have consented to our use of “sensitive” Personal Information (e.g., Personal Information relating to your health, religious or philosophical beliefs, or biometric information which is used to uniquely identify you) (“Sensitive Personal Information”), you can withdraw that consent at any time.
Prior to disclosing Sensitive Personal Information to a third party or using it for a purpose other than its original purpose or the purpose authorized by the you, we will endeavor to obtain your explicit consent (opt-in). Where your consent for using Personal Information is otherwise required by law or contract, we will comply with the law or contract.
Email and Phone Communications
Opting Out of Marketing Emails. We provide a means to unsubscribe in our marketing-related emails. Note that we will continue to send transaction-related emails regarding products or services that you have requested following an unsubscribe. If you no longer desire to be contacted by us, you must terminate your relationship with Moonshot and can no longer use our Services.
Collaboration. We do not sell your Personal Information to third parties for their direct marketing purposes. We may partner with other organizations to run events or programs. The Personal Information and other information that you provide to sign up or participate in that event or program will be available to that organization, and you may receive emails or other communications from it after the event. Please refer to that organization’s privacy policy for information on how to opt out of its communications.
Text Messages. We may send you SMS text messages related to our Services or transactions. You can opt-out of these messages at any time by replying STOP.
6. SUPERVISORY AUTHORITY
For visitors to our Website in the EU, you may lodge a complaint with a supervisory authority if you believe our processing of your Personal Information infringes applicable law.
7. INTERNATIONAL TRANSFERS
Moonshot is located in the United States. Your information may be collected in your country and subsequently transferred or stored in another country, including countries that may have privacy protections less stringent than your jurisdiction. In accordance with applicable law, we implement measures, such as standard data protection clauses, to ensure that any transferred Personal Information remains protected and secure.
8. RETENTION
Moonshot will retain your Personal Information for as long as you have a relationship with us, and for a period after your relationship with us has ended in order to: continue to develop and improve our Services; maintain records for audit or analysis; comply with records retention laws; and address any complaints about the Services.
9. INFORMATION SECURITY
Moonshot takes the security of Personal Information very seriously. We take reasonable steps to use appropriate technical or organizational measures to protect your Personal Information, including against unauthorized or unlawful access and loss, destruction, or damage. Unfortunately, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, while Moonshot strives to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. As such, we ask that you improve safety and security by implementing your own security controls, such as a strong password, not sharing your credentials or badge with others, logging out when you leave your desk, and other security best practices.
10. OTHER RIGHTS AND IMPORTANT INFORMATION
Collection of Information from Children
Generally our Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from anyone under the age of 16. Persons over 16 but under 18 years of age should ask their parents for permission before using the Services or sending any information about themselves to anyone over the Internet. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without parental consent, he or she should contact us as described below. If we become aware that a child under 16 years old has provided us with Personal Information, we will delete such information from our files.
Links
We may display advertisements or other content from third parties or partners that link to third party websites which we do not own or operate. We provide links as a convenience to you. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your Personal Information prior to submitting any Personal Information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy.
Changes to This Policy
Any information that is collected via the Services is covered by the Policy in effect at the time such information is collected. Moonshot reserves the right to change, modify, add, or remove portions of this Policy at any time and at our sole discretion. If we make any material changes to this Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, as required by applicable law, and we will update the “Effective Date” above to indicate when those changes will become effective.
We encourage you to review this Policy periodically to remain informed of how we use and protect your information, and to be aware of any policy changes. Your continued relationship with us after the posting or notice of any amended Policy shall constitute your agreement to be bound by any such changes. Any changes to this Policy take effect immediately after being posted or otherwise provided by Moonshot.
Questions, Comments, and Contact Information
If you have any questions or comments regarding our Policy, please contact us at:
Privacy
Moonshot AZ
2225 N. Gemini Dr.
Flagstaff, AZ 86001
[email protected]
Moonshot will address your concerns and attempt to resolve any privacy issues in a timely manner.
Because email communications are not always secure, please do not include credit card or other Sensitive Personal Information (e.g., racial or ethnic origin, religion, health, etc.) in your emails to us.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California Civil Code SectionHeader 1798.83 permits you to request information regarding the disclosure of your personal information by Moonshot to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected] or contact us at:
Privacy
Moonshot AZ
2225 N. Gemini Dr.
Flagstaff, AZ 86001
Pursuant to California Civil Code SectionHeader 1798.83(c)(2), we do not share Personal Information with third parties for their direct marketing use unless a user elects that we do so.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code SectionHeader 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Moonshot Pioneer and our affiliates (collectively, “Moonshot,” “we,” “us,” or “our”) care about your privacy. We are committed to maintaining your trust by protecting your Personal Information (as defined herein). This Privacy Policy (“Policy”) describes how Moonshot collects, uses, and discloses your Personal Information in connection with the use of our website (“Website”) or other service that refers to or links to the Policy, as well as any offline products, programs, courses, and services (collectively our “Services”).
1. DEFINITIONS
Personal Information. “Personal Information” is data that relates to you and can identify you as an individual, either on its own or in combination with other information. Personal Information does not include data that has been aggregated or made anonymous such that you can no longer be identified using any means reasonably available to us.
Meaning of “you.” In this Policy, “you” means anyone who uses our Services, websites, or apps.
2. INFORMATION COLLECTED
The Personal Information we collect and how we use that information depend on your relationship with us and the requirements of applicable law as described below.
We collect information:
- you provide to us directly.
- your employer, host, or other representative provides to us.
- about your devices and their location, and your use of our Services, including through cookies, pixels, web beacons, logs, and other Internet technologies.
- that we obtain from other sources.
Moonshot collects different types of Personal Information, depending on the Services you use and your relationship with us. We may collect the following categories of information, depending on the Services that you use:
- Contact information, including your name, mailing address, phone number, email address and other information that enables us to contact you.
- Verification information, including a photo ID or government issued identification, and date of birth.
- Professional information, including your company name, title, role, team, and other information about your profession.
- Payment information, including your credit or debit card details, bank account information, and payment or other information required when you make a purchase.
- Other Personal Information, including social media screen names, usernames and passwords, relationship to emergency point of contact, vehicle identification, and other details.
- Office preference information you provide.
- Communications, such as e-mail and any other information you choose to share with Moonshot.
Information from Third-Party Sources. We may obtain Personal Information about you from your company, organization, broker, or online host. We also may receive information about you from publicly and commercially available sources and other third parties as permitted by law. We combine this information with Personal Information or other information that we receive from or about you, where necessary to provide the Services you requested.
Google Analytics. We use Google Analytics to collect information about use of our Services. Google Analytics collects information such as how often users visit our Website, what pages they visit when they do so, and what other sites they used prior to coming to the Website. Google Analytics collects only the IP address assigned to you on the date that you visit the Website, not your name or other identifying information. This information is not combined with your Personal Information. You can learn more about how Google Analytics collects and processes data and opt-out options at http://www.google.com/policies/privacy/partners/.
Mobile Computing. Our Website and online resources are designed to be compatible with and used on mobile computing devices. If you use a mobile version of the Website, that information may be associated with your user account.
Anonymous and Aggregated Information
Moonshot may collect or generate anonymized and aggregated information from your use of the Website or Services. We use anonymized and aggregated information various ways, including to measure your interest in and use of portions or features of the Services. Anonymized or aggregated information is not Personal Information.
3. USE OF PERSONAL INFORMATION
How we use your Personal Information depends on your relationship with Moonshot. We generally use your Personal Information to provide you with our Website and Services or to contact you about our Services or promotions.
We ensure that we do not use your Personal Information in ways you would not expect by allowing you to opt out of receiving all such communications (unless they are solely related to the provision of our Services to you and have no marketing element) and, where required by applicable law, we will not send any such messages without your prior consent. Among other things, we use Personal Information to comply with financial reporting obligations, or court orders, warrants, or subpoenas in accordance with applicable law. Where permitted by applicable law, you have the right to object to our uses of your Personal Information.
4. SHARING OF PERSONAL INFORMATION
We disclose your Personal Information in limited circumstances to third parties in order to provide our Services and to improve ways of working in our community. Where required by applicable law, we will only share your Personal Information with particular third parties with your consent.
Service Providers. Moonshot relies on third-party service providers to perform a variety of services on our behalf, and we take steps to ensure that they act only in line with our instructions and on our behalf, or otherwise to use Personal Information as described in this Policy.
Other Parties If Required by Law or Necessary. There may be instances when we disclose your Personal Information to other parties to provide you with the Services that you or your company or organization request, or to auditors or consultants; to comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement; to detect, limit, and prevent fraud, or verify and enforce compliance with our policies; or to protect our rights, property, and safety or that of any of our business partners, members or employees; and where otherwise required by law. We share Personal Information in this way either to comply with applicable legal obligations or to meet our legitimate interests in protecting our business, including from fraud and legal claims.
Consented Sharing to Other Third-Party Partners. We may request your consent to share Personal Information about you with certain third parties so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. With your consent, we also use and publicize your name, likeness, and other personal characteristics and private information for advertising, promotion, and other commercial and business purposes.
Research/Surveys. We may provide your Personal Information to our service providers to perform research via surveys on our behalf. Participation is voluntary, and we will use the information that we collect for research and reporting purposes and to help us to improve the quality of our Website and Services. If you participate in a survey, your responses will be used along with those of other participants.
Public Forums. Moonshot may make member networks, chat rooms, forums, or other groups available to users. Remember that anyone can read, collect, or use your postings on a network or forum or in a chat room or group. Moonshot is not responsible for any unauthorized third party’s use of information that you disclose online.
Social Media. We are active on social media (e.g., Instagram, Twitter, Facebook) and share information, images, and video with the public through unaffiliated external social media sites. We encourage you to read their policies. Remember that social media sites are public, which means that anyone can see your posts, and your posts may even show up in search engine results. Moonshot reserves the right to edit comments posted on its own social media pages and may delete a comment from our page on a social media site if it, for example, does not relate to the post, promotes a commercial product or service, uses obscene, threatening, or harassing language, or if it is a personal attack or hate speech that targets or disparages any ethnic, racial, age, or religious group (or other legally protected group), or if it advocates illegal activity or violates copyright laws.
5. RIGHTS IN YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE, AND RESTRICTION
We value your rights to your data. In accordance with applicable law, you may have the right to (i) request confirmation of whether we store, use, or share any of your Personal Information; (ii) obtain access to or a copy of your Personal Information; (iii) receive an electronic copy of Personal Information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) restrict our uses of your Personal Information or, as described above, object to those uses; (v) seek correction of inaccurate, untrue, or incomplete Personal Information; or (vi) request erasure of Personal Information held about you by Moonshot, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us at the email or physical addresses set out in SectionHeader 10 below.
We will process such requests in accordance with local laws. To protect your privacy, Moonshot will take steps to verify your identity before granting access or making any changes to your Personal Information.
6. OPT-OUT
You have the right to opt out of certain uses and disclosures of your Personal Information, as set out in this Policy, and in specific circumstances, for example related to direct marketing.
Sensitive Personal Information
Where you have consented to our use of “sensitive” Personal Information (e.g., Personal Information relating to your health, religious or philosophical beliefs, or biometric information which is used to uniquely identify you) (“Sensitive Personal Information”), you can withdraw that consent at any time.
Prior to disclosing Sensitive Personal Information to a third party or using it for a purpose other than its original purpose or the purpose authorized by the you, we will endeavor to obtain your explicit consent (opt-in). Where your consent for using Personal Information is otherwise required by law or contract, we will comply with the law or contract.
Email and Phone Communications
Opting Out of Marketing Emails. We provide a means to unsubscribe in our marketing-related emails. Note that we will continue to send transaction-related emails regarding products or services that you have requested following an unsubscribe. If you no longer desire to be contacted by us, you must terminate your relationship with Moonshot and can no longer use our Services.
Collaboration. We do not sell your Personal Information to third parties for their direct marketing purposes. We may partner with other organizations to run events or programs. The Personal Information and other information that you provide to sign up or participate in that event or program will be available to that organization, and you may receive emails or other communications from it after the event. Please refer to that organization’s privacy policy for information on how to opt out of its communications.
Text Messages. We may send you SMS text messages related to our Services or transactions. You can opt-out of these messages at any time by replying STOP.
6. SUPERVISORY AUTHORITY
For visitors to our Website in the EU, you may lodge a complaint with a supervisory authority if you believe our processing of your Personal Information infringes applicable law.
7. INTERNATIONAL TRANSFERS
Moonshot is located in the United States. Your information may be collected in your country and subsequently transferred or stored in another country, including countries that may have privacy protections less stringent than your jurisdiction. In accordance with applicable law, we implement measures, such as standard data protection clauses, to ensure that any transferred Personal Information remains protected and secure.
8. RETENTION
Moonshot will retain your Personal Information for as long as you have a relationship with us, and for a period after your relationship with us has ended in order to: continue to develop and improve our Services; maintain records for audit or analysis; comply with records retention laws; and address any complaints about the Services.
9. INFORMATION SECURITY
Moonshot takes the security of Personal Information very seriously. We take reasonable steps to use appropriate technical or organizational measures to protect your Personal Information, including against unauthorized or unlawful access and loss, destruction, or damage. Unfortunately, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, while Moonshot strives to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. As such, we ask that you improve safety and security by implementing your own security controls, such as a strong password, not sharing your credentials or badge with others, logging out when you leave your desk, and other security best practices.
10. OTHER RIGHTS AND IMPORTANT INFORMATION
Collection of Information from Children
Generally our Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from anyone under the age of 16. Persons over 16 but under 18 years of age should ask their parents for permission before using the Services or sending any information about themselves to anyone over the Internet. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without parental consent, he or she should contact us as described below. If we become aware that a child under 16 years old has provided us with Personal Information, we will delete such information from our files.
Links
We may display advertisements or other content from third parties or partners that link to third party websites which we do not own or operate. We provide links as a convenience to you. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your Personal Information prior to submitting any Personal Information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy.
Changes to This Policy
Any information that is collected via the Services is covered by the Policy in effect at the time such information is collected. Moonshot reserves the right to change, modify, add, or remove portions of this Policy at any time and at our sole discretion. If we make any material changes to this Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, as required by applicable law, and we will update the “Effective Date” above to indicate when those changes will become effective.
We encourage you to review this Policy periodically to remain informed of how we use and protect your information, and to be aware of any policy changes. Your continued relationship with us after the posting or notice of any amended Policy shall constitute your agreement to be bound by any such changes. Any changes to this Policy take effect immediately after being posted or otherwise provided by Moonshot.
Questions, Comments, and Contact Information
If you have any questions or comments regarding our Policy, please contact us at:
Privacy
Moonshot AZ
2225 N. Gemini Dr.
Flagstaff, AZ 86001
[email protected]
Moonshot will address your concerns and attempt to resolve any privacy issues in a timely manner.
Because email communications are not always secure, please do not include credit card or other Sensitive Personal Information (e.g., racial or ethnic origin, religion, health, etc.) in your emails to us.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California Civil Code SectionHeader 1798.83 permits you to request information regarding the disclosure of your personal information by Moonshot to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected] or contact us at:
Privacy
Moonshot AZ
2225 N. Gemini Dr.
Flagstaff, AZ 86001
Pursuant to California Civil Code SectionHeader 1798.83(c)(2), we do not share Personal Information with third parties for their direct marketing use unless a user elects that we do so.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code SectionHeader 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.