Moonshot Satellite Program - Sedona, Arizona

Entrepreneurs in Sedona, Arizona are moonshot-thinkers. And we're thrilled to be able to serve Sedona founders through our virtual incubator program, Moonshot Satellite, where services are specifically designed to assist rural and smaller cities in Arizona. This program will connect entrepreneurs to an ever-growing network of Moonshot mentors, coaches, industry sector-specific advisors and fellow entrepreneurs across the state and beyond.

PAST EVENT
​

​WORKSHOP DETAILS

September 28, 2022 - 1pm - 4pm

EVENT DESCRIPTION:
Learn how to train your team for stellar customer service and how to maximize the productivity of your teams. You'll leave with:

• Customer service training best practices
• Tools for enhancing the productivity culture within your business
• Communication skills to help encourage and incentivize your team

WORKSHOP LEADER: 
Diana White has over 30 years of sales and retail experience, leading stores with revenues of over 10 million and a staff of 200. Consumer psychology, marketing, operations, and leadership are just a few of her skillsets. Diana’s career experience encompasses both the east and west coasts, starting with managing several retail locations in NYC. Diana moved her family to Arizona in 2002. She has spent her years in Arizona working across the state, learning more about consumer buying patterns, and honing her sales skills. Seeing a need for startup and operations assistance within the local business community, Diana established D.E.W. Business Solutions, LLC, in 2014 to provide consulting to small businesses.

In 2017, Diana began working with a technology incubator in Northern Arizona. Diana was Director of the Coconino County Small Business Development Center under the incubator and worked to develop programming for entrepreneurs. Along with developing curriculum content and facilitating small business workshops through Moonshot at NACET, in 2019, Diana was appointed as CEO of Chandler Innovations, a technology incubator funded by the City of Chandler, Arizona.
​
Diana obtained a Bachelor of Science in Small Business Administration from Northern Arizona University, holds a green belt in Lean Six Sigma, is a certified Agile Scrum Master, and a certified PeerSpectives facilitator. She is committed to helping businesses and non-profits as well as the community at large. Diana has served on many boards, including the Boys and Girls Club and Habitat for Humanity. Diana currently serves on the advisory board for Lancaster Leadership, a woman-owned and operated leadership academy, and the Global Chamber. She splits her time between her residences in Gilbert and Flagstaff, Arizona, where she continues to assist founders in her role as Executive Director of the Moonshot at NACET Flagstaff campus.

Many thanks to the City of Sedona Economic Development Department for making this workshop possible.

LOCATION

Sedona Center - Yavapai College, 4215 Arts Village Dr., Sedona, AZ 86336

September 28 - 1pm-4pm